Dos and Don’ts of Filing an Insurance Claim

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Dos

Report the incident to your insurance company as soon as possible. Delays can complicate the claims process.

If something is broken or damaged, take pictures to show what happened.

Familiarize yourself with your insurance policy to understand what is covered, the limits, and the procedures for making your claim.

Take photos, videos, and detailed notes of the damage or loss. Keep all receipts, invoices, and any relevant documentation.

Provide accurate and truthful information about the incident. Misrepresenting facts can lead to denial of the claim.

Maintain a log of all communications with your insurer, including dates, times, names of representatives, and details of what was discussed.

Stay in touch with your insurance company to check on the progress of your claim.

Provide any additional information or documentation requested by the insurance company promptly.

If applicable, obtain several repair estimates to ensure you get a fair deal.

Take reasonable steps to prevent additional damage, such as covering a hole in the roof to prevent water from getting in.

Do Nots

Avoid admitting fault or liability at the scene of an incident, especially before consulting with your insurer.

Overstating the value of your claim can lead to denial or legal consequences.

Waiting too long to file a claim can result in denial due to missed deadlines.

Only make temporary repairs to prevent further damage. Permanent repairs should wait until after the claim is assessed. **MAKE SURE TO TAKE PICTURES**

If you believe the offer is too low, negotiate with your insurer or seek a second opinion.

Skipping the details in your policy can lead to misunderstandings about what is covered.

Review any documents the insurance company asks you to sign. Consider consulting an attorney if you’re unsure.

 

Keep damaged items as evidence until your insurance company instructs you otherwise.

Stay calm and professional when dealing with your insurer, even if the process is frustrating.

 If you believe your claim was unfairly denied or underpaid, appeal the decision or seek legal advice if you are unsure.

Once Represented By an Attorney:

Dos

 Tell your attorney the truth about everything. They need to know the whole story to help you.

Pay attention to what your attorney says and follow their advice.

If you don’t understand something, ask your attorney to explain it to you.

Tell your attorney if anything new happens that could affect your case.

Do Nots

Don’t keep any details secret from your attorney, even if you think they aren’t important.

Let your attorney handle all communication with the other people involved in your case.

If someone asks you to sign something, check with your attorney first.

Speak with your attorney’s office regarding the steps needed to be taken before any replacement/repairs are completed.

If your attorney tells you to do something, it’s essential to follow their instructions.

FREQUENTLY ASKED QUESTIONS

Yes. Our experienced attorneys help you navigate the complexities of personal and property damage claims in Tampa, ensuring you receive fair compensation.

The statute of limitations varies depending on your case’s specifics. Consult with an attorney as soon as possible to understand your deadlines.

Before accepting any settlement, consult with an attorney to ensure the offer adequately covers your expenses and losses.

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